Emily Stanton

About

I'm Emily Stanton, a freelance AI and automation specialist in Perth, WA. I help accountants, lawyers and consultants cut down on admin and make better use of the tools they have. I work with you to find the slow spots, agree on a clear scope and build a setup that suits your team. In our first chat, I will ask how work comes in, where it gets held up and what you would like to change. You can expect plain advice, space for questions and a small, practical next step. I can also help your team feel at ease with AI.

Services

• Workflow automation
• AI training and advice
• Software integrations
• Customer service chatbots

Industries

• Professional services

Tools

n8n, Microsoft 365, Copilot, Claude, Xero

Project example

The problem

In this illustrative project, I worked with a small accounting practice whose client enquiries arrived across shared inboxes and online forms. Staff copied details between systems and chased missing documents by hand. I found that unclear task ownership made it difficult to see what needed attention next.

What was implemented

I used n8n to connect enquiry forms with Microsoft 365, create intake tasks and prepare document request emails for staff approval. I added a controlled Xero lookup to help staff match enquiries with existing contacts. I also built a customer service chatbot for general process questions, with a clear handoff to the team. Before using sample enquiries in Claude training sessions, I removed identifying details and explained what information should stay out of prompts.

The outcome

In this illustrative example, I saw a clearer intake process with less copying between systems. Staff could find outstanding requests more easily and knew who was handling each enquiry. The team also felt more comfortable deciding when AI was useful and when human judgement mattered.

Provided by the specialist. Talk Digital reviews profiles but does not independently verify project results.

Experience

I've spent six years helping small professional services teams tidy up everyday processes, from client intake and document requests to task tracking and invoice follow-ups. My work combines workflow automation, software integrations, customer service chatbots and practical AI training. I've helped teams explore Copilot and Claude for drafting and summarising, with clear checks before anything is shared. I focus on fitting changes around existing ways of working, especially where sensitive client information needs careful handling.

Support and handover

I hand over plain-language documentation, workflow diagrams and a walkthrough using everyday tasks. I train the people who will use and maintain the setup, including how to spot errors and pause an automation. After delivery, I offer agreed support for questions, fixes and sensible adjustments.

TalkSI reviews

Demo reviews: fictional examples for testing. Not real customers or verified work.

• 4 out of 5· Charlie K. · August 2026

  Good communication and a solid build. A couple of small tweaks were needed after launch.

• 5 out of 5· Taylor K. · July 2026

  Clear scope, sensible advice and the automation has run smoothly since handover.

• 5 out of 5· Alex N. · May 2026

  Very organised. The handover session meant our team could manage it ourselves.

• 5 out of 5· Jess M. · April 2026

  Listened carefully to how we work before suggesting anything. Great result.

• 5 out of 5· Charlie A. · April 2026

  Very organised. The handover session meant our team could manage it ourselves.

• 4 out of 5· Kim J. · March 2026

  Useful outcome and good documentation. Would use again for the next stage.