Hannah Cho

About

I help digital marketing agencies spend less time moving data and more time on client work. Based in Brisbane, I build practical links between the tools your team uses each day. I can help with lead follow up, task flows, reports and AI advice. I start small, ask clear questions and work with you to find what is worth changing. In our first chat, I will ask where work gets stuck, what your team does by hand and what a better day would look like. You can expect plain language, a clear scope and space to ask questions before we choose a next step.

Services

• Workflow automation
• Software integrations
• CRM and lead follow-up
• Reporting and analytics automation
• AI training and advice

Industries

• Digital marketing agencies

Tools

n8n, HubSpot, Slack, ClickUp, OpenAI API

Project example

The problem

In this illustrative project, I worked with a small digital marketing agency whose enquiries arrived through several channels. Staff copied details into their CRM and created follow up tasks by hand. I found that unclear ownership and scattered information made it hard for the team to see which leads needed attention.

What was implemented

I used n8n to send new enquiries into HubSpot, check for existing contacts and assign an owner. I connected ClickUp for follow up tasks and Slack for alerts when a lead needed attention. I added a reporting workflow to bring lead status and task progress together. I used the OpenAI API to draft short enquiry summaries, with staff checking the text before use. I also added error alerts and walked the team through common exceptions.

The outcome

In this fictional example, I helped the team establish a clearer path from enquiry to assigned follow up. Staff had less copying to do and a shared view of outstanding work. I left them with a process that was easier to understand and adjust.

Provided by the specialist. Talk Digital reviews profiles but does not independently verify project results.

Experience

I have spent six years building workflows and connecting software for small service teams, with a focus on digital marketing agencies. My work has covered CRM setup, lead routing, client onboarding, task management and reporting automation. I also help teams explore AI for everyday drafting and information handling, with sensible checks before anything reaches a client. I am comfortable working with agency owners, account managers and delivery teams to turn a messy process into something they can maintain.

Support and handover

I hand over clear workflow notes, access details and practical steps for handling common issues. I run training using everyday scenarios and leave time for questions. After delivery, I offer agreed support for troubleshooting, small changes and helping your team build confidence.

TalkSI reviews

Demo reviews: fictional examples for testing. Not real customers or verified work.

• 4 out of 5· Frankie E. · August 2026

  Helpful and practical. Took a little longer than planned but kept us updated.

• 4 out of 5· Lee S. · August 2026

  Good communication and a solid build. A couple of small tweaks were needed after launch.

• 4 out of 5· Morgan F. · July 2026

  Useful outcome and good documentation. Would use again for the next stage.

• 5 out of 5· Kim M. · July 2026

• 5 out of 5· Robin T. · June 2026

  Clear scope, sensible advice and the automation has run smoothly since handover.

• 4 out of 5· Robin B. · March 2026